Privacy Policy

1) Who we are

This website is operated by Huntopia Outfitters.
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Email: dirker.jcsurvivor.jc7@gmail.com
Phone: +27 82 604 1066

2) What information we collect

We may collect the following information when you use our website, contact us, or enquire/book a safari package:

  • Contact details: name, email address, phone/WhatsApp number, country

  • Enquiry/booking details: preferred dates, package interest (Hunting / Photo / Credit), group size, preferences and any information you include in your message

  • Technical information: IP address, browser type, device information, pages visited, and approximate location (city/country) — collected through cookies and analytics tools (where enabled)

3) How we collect information

We collect information when you:

  • Submit a form on our website

  • Contact us via email, phone, or WhatsApp

  • Interact with our social media links

  • Browse our website (cookies/analytics)

4) Why we collect information (purpose)

We use your information to:

  • Respond to enquiries and provide quotes/booking assistance

  • Confirm bookings, dates, and package details

  • Communicate with you about your safari (including planning/logistics)

  • Improve our website, services, and user experience

  • Prevent fraud, spam, and abuse

  • Comply with legal obligations where required

5) Marketing communications

We will only send marketing messages if:

  • You request them, opt in, or it is otherwise permitted by law; and

  • You can opt out at any time by contacting us or using an unsubscribe option (if provided).

6) Sharing your information

We do not sell your personal information.

We may share your information only when necessary to operate our services, for example with:

  • Website hosting and email providers

  • Form and spam-protection providers

  • Analytics providers (e.g., Google Analytics) if enabled

  • Payment providers (if/when you pay a deposit or purchase products online)

  • Professional service providers (accounting/legal) where required

We may also disclose information if required to comply with a legal obligation or protect our rights.

7) Payments

If payments are processed through third-party providers (for example, deposits or e-commerce purchases), payment details are handled by the payment provider. We do not store your full card details on our website.

8) Cookies and analytics

Our website may use cookies and similar technologies to:

  • Remember your preferences

  • Measure website traffic and performance

  • Improve your browsing experience

You can control cookies through your browser settings. If you disable cookies, parts of the website may not work as intended.

9) WhatsApp, email, and phone communications

If you contact us via WhatsApp, phone, or email, we will use the information you provide to respond and assist with your enquiry/booking. Communications on these platforms may be subject to the provider’s own privacy policies.

10) Embedded content and third-party links

Our website may include links to third-party websites (such as Facebook or Instagram). We are not responsible for the privacy practices of third-party sites. Please review their policies separately.

11) Data security

We take reasonable steps to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

12) Data retention

We keep your information only for as long as necessary to:

  • Respond to your enquiry and/or manage your booking

  • Maintain business records

  • Meet legal, tax, or regulatory requirements

13) Your rights

Depending on your country and applicable laws, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information (where applicable)

  • Object to or restrict certain processing

  • Withdraw consent for marketing communications

To make a request, contact us at dirker.jcsurvivor.jc7@gmail.com

14) Children’s privacy

Our services are not directed to children under 13 (or under the age required by applicable law). We do not knowingly collect personal information from children.